Analysis: 10 Stunning (And Useful) Stats About Twitter
Last month a social media analytics provider named Sysomos released
a comprehensive report on Twitter usage. The problem with most analysis
on Twitter, though, is that it is limited by the minimal amount of data
that Twitter collects. So, to fill the gaps, most reports do things
like guessing gender based on real names or pulling data from keywords
in people's biographic information. This often yields some questionable
results - and the Sysomos report is not immune to this (for example,
they find that 65% of Twitter users are under the age of 25, but base
this on only the 0.7% of users who actually disclose their age).
Looking past these small points, the report does share some fairly
interesting observations and stats as well if you dig a bit deeper.
Here's my read on the 10 standout conclusions that the report offers to
help you (and your brand) better understand the potential uses of
Twitter:
- 21% (One Fifth) of Twitter accounts are empty placeholders. These
are the percentage of Twitter accounts that have never posted a single
tweet. They may either be registered simply to hold a username for
later use, or be experimental accounts started up but never used.
- Nearly 94% of all Twitter accounts have less than 100 followers.
In a finding perhaps consistent with the newness of the tool as well as
the fact that many people may currently have an account simply to start
experimenting with the tool, Sysomos found the vast majority of Twitter
users have an extremely low followership.

- March and April of 2009 were the tipping point for Twitter. During
these months, Ashton Kutcher launched his quest to get to 1 million
followers faster than CNN, Oprah started using Twitter, and the steady
flow of new users to the site continued. For many, it offered a safer
and easier way to get their feet wet with social media, 140 characters
at a time.
- 150 followers is the magic number. In a particularly
interesting data point from the survey, Sysomos found that Twitter
users tended to "follow back" all their followers up until about 150
connections. Then the reciprocation rate fell off dramatically, which
seems to indicate that this number may be the crossover point where
people shift from using Twitter for more personal use to using it more
for "lifecasting" their thoughts and actions to a community of people
who they feel varying levels of connection to.
- A small minority creates most of the activity. A steep curve
of a small minority of actively engaged content creators generating
most of the activity on a site is common among social networks, but it
is steeper and more pronounced on Twitter. 5% of users account for 75%
of all activity, and 10% of users account for 86%. This seems to
suggest that the site has managed to engage a mass audience beyond
those who typically engage with social media.
- Half of all Twitter users are not "active." If you take a
general description of being "active" on Twitter to mean that you have
posted a tweet at some point in the last 7 days (1 week), then the
survey learned that 50.4% of all Twitter users fit this category. If
you remove the 21% from point #1, this leaves about 30% of users who
have an account and have tweeted before, but happen to be inactive now.
- Tuesday is the most active Twitter day. One of the most
useful data points from the report is that it clears up the common
question of which day of the week is the best day to tweet something.
Sysomos found that Tuesday stood out as the most popular day for tweets
and retweets, followed by Wednesday and then Friday.
- APIs have been the key to Twitter's growth & utility. In
terms of tools that people are using for Twitter, Sysomos found that
more than half (55%) of all Twitter users use something other than
Twitter.com to tweet, search and connect with others. This may, in
part, be due to Twitter's notorious reputation of failing/crashing, but
also is a credit to all the third party applications that have been
built on top of Twitter and do their fair share to bring new users to
the service.
- English still dominates Twitter. When exploring Russia as
part of a class that I am teaching this summer at Georgetown, one of
the barriers we learned about was the difficulty of fitting some
Russian language words into just 140 characters. Twitter is, however,
extremely English-friendly. As the Sysomos report found, the top four
countries on Twitter are all English speaking (US, UK, Canada,
Australia). Of these, US makes up 62% of all Twitter users, followed by
UK with nearly 8% and Canada and Australia with 5.7% and 2.8%
respectively. The largest non-English speaking country on Twitter?
Brazil with 2%.
- Twitter is being led by the social media geeks. This
particular finding should likely come as no surprise, but 15% of
Twitter users who follow more than 2000 people identify themselves as
social media marketers. These individuals are more likely to post
updates every day (sometimes more than once per day) and also use
Twitter more actively for direct communication.
Bonus Geographical Stat/Quote: "The cities with the biggest
Twitter populations are New York, Los Angeles, Toronto, San Francisco,
and Boston. Los Angeles is the fastest growing city on the list."
Download the full report from Sysomos at http://www.sysomos.com/insidetwitter/
Rohit Bhargava
This piece was originally published on Rohit's blog, Influential Marketing, and is posted on DMW with the author's permission. Rohit's bio can be viewed here.
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