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Apple to Pay at Least $32.5 Million to Settle FTC Billing Complaint
/ January 15, 2014 11:52 am

apple ny upperwestside2Apple will pay at least $32.5 million to settle charges from the Federal Trade Commission (FTC) that it billed consumers millions of dollars for in-app purchases made by children without the consent of their parents. According to the complaint, Apple violated the FTC Act by failing to tell parents that by entering a password they were approving a single in-app purchase, as well as 15 minutes of additional unlimited purchases their children could make without further consent. “This settlement is a victory for consumers harmed by Apple’s unfair billing, and a signal to the business community — whether you’re doing business in the mobile arena or the mall down the street, fundamental consumer protections apply,” said FTC Chairwoman Edith Ramirez. “You cannot charge consumers for purchases they did not authorize.” The company will be required to provide full refunds to consumers who were billed for in-app charges incurred by children, either accidentally or without proper authorization, on devices such as the iPhone, iPad and iPod touch. All consumers charged for in-app purchases will receive instructions on how to obtain their refunds, if eligible. Read more


2 Comments

  • I turned off in app purchases in the general settings and hid the app store, then locked it down with a 4 digit password on all the iphones, ipads and ipods in the house.

    Only had 2 mistakes in purchasing and it was because I failed to turn turn off the app buying part of the phone. When I contacted Apple they refunded me immediately.

  • Come on FTC go after some real creep crooks like AT&t verizon, comcast etc… Oh wait they pad your pockets…

    Don’t forget the Evil Banksters that have caused this Economic terrorism inflicted upon us.

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